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1. Scope and definitions#
These Terms and Conditions ("Terms") govern paid and free hosting, game-server hosting, VPS/VDS, dedicated-server, infrastructure, IP and related professional services supplied by Auronys.com.
"Auronys", "we", "us" and "our" means Ján Danko - BitsLab.io, trading under the brand Auronys.com. "Client", "you" and "your" means the person or legal entity ordering or using a Service. "Consumer" means a natural person acting outside their business or profession.
An applicable Service description, Order, SLA or other expressly incorporated document may contain service-specific terms. It prevails only for the subject matter it specifically regulates.
2. Contract formation and accounts#
An order submitted through the website is a proposal to conclude a contract on the terms shown at checkout. The contract is concluded when Auronys accepts the order, activates the Service or otherwise electronically confirms acceptance, whichever occurs first, unless mandatory law requires otherwise.
A Service may be ordered only by a person who has reached 18 years of age and has full legal capacity, or by a legal entity acting through an authorised person.
The Client declares that they are not subject to EU, UN or other applicable sanctions regimes and will not use the Services in violation of such sanctions or export-control rules. Auronys may refuse or terminate a Service where its provision would violate these rules.
The Client must provide accurate and current information reasonably required for account administration, invoicing, fraud prevention and legal compliance.
The Client is responsible for reasonable protection of passwords, API credentials and other authentication factors and must promptly report suspected unauthorized access.
VPNs, proxies and Tor are not prohibited merely because they conceal an IP address. Additional verification may be applied where reasonably necessary for fraud or security prevention.
3. Service provision#
Auronys provides the infrastructure included in the purchased Service. Unless a managed service is purchased, the Client is responsible for the operating system, applications, plugins, game configuration, content, credentials and security configuration inside the Service.
Activation times displayed on the website are targets unless expressly stated as guaranteed in an applicable SLA or Service description.
Scheduled maintenance will be announced in advance where reasonably practicable. Emergency maintenance may occur without advance notice where necessary to address security, availability or operational threats.
Auronys may migrate Services, replace components with equivalent or better components, change upstream connectivity and make technical changes reasonably necessary for security, reliability or capacity. Material reductions of contracted functionality do not remove statutory or contractual remedies.
IP addresses are assigned resources and are not property of the Client.
DDoS mitigation is provided according to the relevant Service description or SLA. Unless expressly guaranteed, mitigation is best-effort. Traffic may be filtered, rate-limited, blackholed or null-routed where reasonably necessary to protect infrastructure or other customers.
Free, promotional, trial and beta Services may have reduced support, capacity or availability and may be discontinued for reasonable security, abuse, capacity or operational reasons, subject to mandatory law.
4. Prices, billing and renewal#
Prices, taxes and the billing period are shown before order submission. Services are prepaid for the selected period unless otherwise agreed.
In case of late payment, Auronys is entitled to statutory default interest and, for business Clients, to the flat-rate compensation of recovery costs provided by law.
Auronys may suspend a Service for non-payment after the due date, subject to reasonable notice and mandatory consumer rights.
After termination or suspension of a Service for non-payment, the Client's data will be retained for at least 30 days before permanent deletion, except where termination results from a serious breach of the Acceptable Use Policy. The Client is responsible for exporting data within this period.
A chargeback is not automatically a contractual penalty or a finding of fraud. Auronys may act where there is reasonable evidence of payment fraud or non-payment, subject to applicable law.
Prices may be changed for future Service periods. A material recurring price increase will be communicated by e-mail at least 30 days before it takes effect. The Client may terminate the Service as of the effective date of the new price without penalty; until termination, the original price applies.
5. Consumer rights, defects and complaints#
Mandatory consumer rights apply whenever the Client qualifies as a Consumer. Nothing in these Terms limits or waives a mandatory statutory right.
Consumers receive the pre-contract information required by applicable law, including the main characteristics of the Service, trader identity and contact details, price and taxes, billing period, termination conditions and withdrawal information.
For distance contracts, a Consumer has a statutory 14-day withdrawal period from the conclusion of a service contract, subject to statutory exceptions. The withdrawal instructions and the model withdrawal form are an annex to these Terms and are available on the website. If the Consumer asks for performance to begin during the withdrawal period, Auronys will obtain the legally required express consent and provide the required information, including notice that the right of withdrawal is lost once the Service is fully performed.
Complaints (notification of defects) may be submitted through the support ticket system or support@auronys.com. The Client should identify the affected Service and provide relevant evidence where available.
Upon a Consumer's notification of a defect, Auronys will without undue delay provide a written confirmation of the notification stating the period within which the defect will be remedied; this period will not exceed 30 days from the day of notification unless a longer period is justified by an objective reason outside Auronys's control. If Auronys rejects responsibility for the defect, it will inform the Consumer of the reasons in writing.
Depending on the circumstances and applicable law, remedies for defects or non-conformity may include correction, repair, replacement, price reduction, termination, refund, compensation or another statutory remedy.
6. Acceptable use and suspension#
The Client must use the Services lawfully and responsibly. Detailed prohibited activities are set out in the Acceptable Use Policy, which forms part of the contractual framework.
Auronys may temporarily restrict or suspend an affected Service where reasonably necessary to prevent imminent security harm, unlawful activity, serious abuse, material resource abuse, non-payment or to comply with a binding legal requirement.
Where practicable, Auronys will notify the Client and allow remediation. Immediate action may be taken where delay would materially increase risk.
Auronys will seek to use the least disruptive reasonable measure. A breach affecting one Service does not automatically justify termination of unrelated Services.
7. Data, content and backups#
The Client retains rights in User Content to the extent the Client owns or controls those rights.
The Client grants Auronys a limited, non-exclusive licence to host, copy, transmit, process and back up User Content only as reasonably necessary to provide the Services, secure infrastructure, troubleshoot incidents, perform included or requested backups and comply with law. This does not authorize unrelated advertising, sale or publication of Client Content.
Personal data controlled by Auronys is processed under the Privacy Policy. Where the Client uses a Service to store personal data for its own purposes, the Data Processing Agreement applies where Auronys acts as a processor.
Clients should maintain independent backups of important data. A backup service does not guarantee restoration unless the applicable Service description or SLA expressly provides such guarantee.
Data may be exported during the active Service period where technically feasible. After termination, data may be permanently deleted following the applicable retention period (sec. 4), subject to legal preservation requirements.
8. Intellectual property#
Auronys retains rights in its website, branding, documentation, configurations, original software, themes, proprietary modules and other materials owned by Auronys.
Third-party software remains subject to its own licences and terms. The Client is responsible for licences for software, content, game assets and other materials it installs or makes available.
The Client must not reverse engineer or circumvent technical protection of Auronys-owned software except to the extent mandatory law permits or requires otherwise.
9. Liability and force majeure#
Auronys is liable for damage caused by breach of its legal or contractual obligations to the extent required by applicable law. Nothing excludes liability that cannot lawfully be excluded.
For business Clients, to the maximum extent permitted by law, Auronys is not liable for indirect or consequential loss, anticipated profit, business interruption or reputational loss unless recoverable under mandatory law.
Towards business Clients, the aggregate liability of Auronys for direct damage arising from or in connection with the contract, across all claims combined, is limited to the amount the Client paid for the affected Service during the twelve months immediately preceding the event causing the damage. This limitation does not apply to liability that cannot be limited under mandatory law, in particular damage caused intentionally or injury to health.
For Consumers, liability is governed by mandatory consumer and civil-law rules and contractual limitations apply only to the extent legally permissible.
Unforeseeable or unavoidable events outside reasonable control may excuse delay or non-performance to the extent permitted by law. This does not automatically remove mandatory consumer remedies.
10. Indemnification by the Client#
If a third party or public authority raises a claim, penalty or costs against Auronys due to the Client's content, the use of the Service by the Client or by persons the Client granted access to, or the Client's breach of these Terms, the Acceptable Use Policy or applicable law, the Client shall compensate Auronys for the proven damages, penalties and reasonable costs incurred in that connection, including reasonable legal costs.
Auronys will inform the Client of such a claim without undue delay and give the Client a reasonable opportunity to comment.
Towards Consumers, this obligation applies only to the extent of actually proven damage and to the extent permitted by mandatory law; it is not a contractual penalty.
11. Assignment#
Auronys may transfer rights and obligations under the contract, or the contract as a whole, to a legal successor, to an entity controlled by Ján Danko, or to an acquirer within a transfer of the business or part of it, provided the Client's legal position and the level of the Service are not thereby worsened. The Client will be informed of the transfer on an appropriate durable medium. A Consumer may terminate the Service if they do not agree with the transfer.
The Client may assign the contract only with the prior consent of Auronys, which will not be unreasonably withheld.
12. Termination and changes#
A Client may terminate recurring Services through the cancellation process stated in the order or billing portal. Accrued payment obligations and statutory rights remain unaffected.
Auronys may terminate for material breach, persistent non-payment, unlawful use, serious security risk or discontinuation of the relevant Service. Where termination is without Client fault and not required by law, reasonable notice or an appropriate pro-rata refund of prepaid unused time will be provided where appropriate.
Auronys may amend these Terms for legitimate reasons such as changes in law, security requirements, business operations or Services. Material changes affecting existing contracts will be communicated by e-mail or another durable medium at least 30 days before they take effect. If the Client does not agree with the change, the Client may terminate the Service as of the change's effective date. Accrued rights and mandatory consumer protections are not removed retroactively.
13. Severability#
If any provision of these Terms or related documents becomes invalid, ineffective or unenforceable, the validity of the remaining provisions is unaffected. The invalid provision shall be replaced by a valid provision that most closely reflects the original purpose; in consumer contracts, the rules of mandatory law apply.
14. Governing law and disputes#
These Terms are governed by the law of the Slovak Republic to the extent permitted by applicable law.
Consumers retain any mandatory right to bring proceedings before courts having jurisdiction under applicable EU or national law.
Business Clients may, to the extent legally permissible, bring disputes before the competent courts of the Slovak Republic, with Bratislava as the agreed forum where a valid forum agreement is permitted.
A Consumer may contact Auronys with a request for redress if dissatisfied with how a complaint was handled or if the Consumer believes their rights were infringed. If Auronys rejects the request or does not respond within 30 days of its dispatch, the Consumer may submit a petition for alternative dispute resolution under Slovak Act No. 391/2015 Coll. to an ADR entity, namely the Slovak Trade Inspection (SOI), Bajkalská 21/A, P. O. BOX 29, 827 99 Bratislava, www.soi.sk, or to another entity registered in the list maintained by the Ministry of Economy of the Slovak Republic.
15. Contact and language#
Legal notices: legal@auronys.com
Technical support: support@auronys.com
Abuse and illegal-content reports: abuse@auronys.com
For Slovak consumer contracts, a Slovak-language version is made available where required by law. No translation is intended to reduce mandatory statutory rights.
Effective date: 21 August 2026